I took a mega bus on 9/15/2018. From little rock, ar to lakeland, fla. 1st- in Memphis, tn, the bus was late.. Then we broke down half an hour away from bus terminal. It took 4 hours to get us back on the road. 3 1/2 at least was mechanic!! Quite a few of us heard bus driver ask for another bus, was told mechanic fixing it. This is not way to have buses. This was my 1st and last time taking mega bus. Unacceptable way to supposed to have buses fixed. Would like to know what can be done.