7 May, 2021 → by ClaimboUser219824
Maytag Bravos XL Top Load Washer Model MVWB725BW
*SOLVED

3

Maytag Bravos XL Top Load Washer Model MVWB725BW This Maytag washer has had a bad odor for quite some time, even after cleaning cycles, so I did research to see if there was a recall or faulty part. Research showed hundreds of complaints on this washer not draining properly and water building up under the drum which leads to mold with the stagnant water. I call Maytag to make a formal complaint and see if there was a recall on this product or a faulty part and the Maytag Associate told me there was no known issues with this washer. I tried making a written complaint to Maytag along with the phone call, however it appears Maytag does not stand by their products and does not see a concern with exposing my entire family to mold all this time due to their washing machine not draining properly. After watching many consumers post videos on how to take apart this washer and clean out the mold periodically I did the same. Pictures attached are of the water not draining under the drum and the mold build up on the various parts. This is unacceptable that Maytag would allow consumers to continue using this washing machine knowing the faulty design and exposing entire families to mold. Model number MVWB725BW Serial C44970886
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