Sir/Ma'am: I am completely dissatisfied about the Valley Stream waiting room being Closed. It is FREEZING outside and I waited last night from 7:40 to 8:20 for a train. I woke up this morning SICK. Thanks alot. I asked the police a couple of months ago WHY is the waiting area and Bathroom locked and they had the audacity to tell me bcuz homeless people like to go in there. So bcuz homeless people like to frequent the area the rest of the paying customers should get sick n possibly DIE? I'd like to put his Mother on that platform for 40 minutes in FREEZING Temperatures and let Her get sick and see how that works out. 1 Customer Lost. I will pay $3 or $4 extra for Uber and you can keep your waiting room and bathrooms.