7 Jun, 2021 → by ClaimboUser553095
scanning practice

1

Hi, I purchased a 6 pack of Beaus Lug tred beer on June 7, 2021 at around 7pm at the Highway 15 LCBO Kingston, ON store. A sale tag was on the shelf below the product marked at 16.95 I purchased and paid for the beer and when I got to the car noticed I was overcharged at 18.45 I returned to the store to be told the LCBO does not follow the Retail Council of Canada (RCC) Scanning Price Accuracy Program and would be only reimbursed the difference and that the manager "had not heard of it and she has worked there 15 years". She took my receipt, kept it, and reimbursed me 1.40 It should have been 1.65 but I was so flustered at that point I just wanted to leave. I would expect the LCBO to follow this program but if you don't that is your prerogitive and a shame in my eyes. Thanks for your time, Larry Howes [protected]@gmail.com Tel: 613.766.3231
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Liquor Control Board of Ontario [LCBO] you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.