I went to the store for the 1st time on 05/08/21. There was 1 person working in the store. I waited patiently (30 plus minutes) while he explained in excessive detail how pool filtration works, many times repeating context. I waited while he engaged in random chitchat. I even waited while he explained things the white, male (maybe 50) customer had not even asked about. I thought well maybe he's just a talker. Then he comes to me. He looks at my paper, throw a couple products on the counter, and check me out, with little to no explanation. The little bit of explaining was a probe from questions I asked. Less than 3 minutes. I came back the next day 05/09/21 (Mothers' Day). This time he had a trainee helping a customer (white, male maybe 50 again). This guy (probably a manager) starts my test and in the middle of it stops, sits everything down and proceed to interject and take over the trainees' customer. The trainee completes my test, while once again the guy rambles on to the other customer for more than 30+ minutes, while I stand at the counter waiting for my results to be read. When he finally comes he says you just need to add the acid. Thats it! no engagement, no explanation. No dragged out crash course on how the chemicals work (which I needed). NO NOTHING! So, I snapped. I asked him why is it you stopped my test. He says I didn't do your test. I told him that he was lying and that he started my test and walked away to help someone else. I told him I don't know if its because I'm Black, Muslim (wearing my hijab), or honestly a female. Because each time he ignored me he was chit chatting and ad lib to a Caucasian. He asked if he could speak and to calm down that he had a trainee and have to bounce back and forth. The problem is that he didn't have a trainee the previous day and the previous day there were no customers after me. So it was an excuse. I told him whatever his issues were Black, Muslim whatever he needs to figure it out TODAY! This is the store closest to my house. I told him I EXPECT the same treatment as any other customer. Period!!! And he had given up his chance to talk when I asked him to explain my test and he had little to nothing to say~ Thank You, Dr. Patrice Gurley-Draine, CRNA, DNAP