My car was a total Loss in January 2021, my Insurance paid their portion, I got in touch with GAP Insurance like they told me to, that GAP would pay the remaining balance of $4, 900. GAP Insurance request the paper works from my Insurance company, which I sent to them, so they could process my Claims. GAP return a denial notice stating that they dont pay for late payments & differments, I was so dissapointed. I have been paying GAP Insurance Since about 2004, because I was always introduced to GAP Insurance by the dealership where I purchase my Vechicles & I was not told that when I was buying GAP Insurance. I went back to the dealer & they told that. GAP should have paid the balance no matter what the Circumstance is, that is what GAP is for. But now I know that the next time I make a purchase I will shop for a alternative, my friends are thinking of doing the same. Thanks Very dissapointed.