I have written to all of the proper people about this product and told them i have used this in every outlet in our home, everything that gets plugged into it becomes very hot at the plug. We have told then we don't feel safe using this product and would like a to return an be refunded. We are not wealthy enough to have something we don't feel safe using.I asked for an address to take it to UPS to return. I've tried using to give it a chance. Aduro sent me to another email after using the one one the paper with this item and no satisfaction. This now makes me timid to order any future products, even though i have others that don't have problems. Clearly this company doesn't care about their customers or their safety, just want to clear out stock on their shelves. SRG-20-4USB-01 Robin Herl. Better off buying from a store and returning to them.