I will explain my great disappointment with my recent JetBlue Flights. March 9, 2021 & March 16, 2021.Trueblue #[protected] I would like to explain my disappointment with my recent JetBlue flights. I always flew JetBlue & Delta in the past. For some reason Delta as of February of 2021 prices have been rising so I figured I'm a JetBlue customer, Ive flown in the past, I have stock in this company, I will fly with JetBlue. Very disappointed. Please let me say, your customer service reps, although the wait was long, were extremely courteous & helpful. HOWEVER my flights were a different story. First you allowed the woman in front of my son to put 2 large bags up in the cargo space on the plane and 1 under her seat after my son was struggling to find space for his small carry on, we had to check our bags in which came back scrapped & not in the same shape they were. Then my sons tv didnt work in which you gave us a 15.00 credit, seriously 15.00? You should offer at minimal a 25.00 credit. Tell me, what are we suppose to do on an over 2 hr flight if we cant watch a movie? Then you are more concerned with mask wearing then you are with actually showing us what to do in case of a REAL emergency My son doesnt fly often and hasn't in quite some time. Seriously you pack every seat on a plane & your concerned with masks? our flight attendant did NOT even show customers what needs to be done in case of an emergency but they told the travelers, at least 6xs what will happen if we dont wear a mask. Also maybe you should regulate leaving the plane as well as boarding the plane. Must all passengers stand up and push their way through the isle at the same time? The woman with 3 large bags, had someone from the back of the plane help her he stood in the isle, with his bags, blocking us and his bag was actually hitting me in the face. This is a simple fix. Now my flight home AGAIN NO TV. We are told we can contact jetblue.com for a voucher? WE? I'm not quite sure why "we" need to be inconvenienced again? The 1st flight the attendant came to me & I filled it out right there. And last but not least, let's see I'd say cell phones have been around for possibly 20-30 yrs and you have NOT one available working charging device on the plane? Delta has them at EVERY SEAT & EVERY TV WORKS. With this said my inconvenience deserves a refund (credit) and I suggest before you set off for a trip you make sure everything you "offer" when we book the flight, available for ALL your customers