2 Aug, 2021 → by ClaimboUser790602
Broker or customer service representative by name Laura Kluesner
1
I am having issue with lady name Laura Kluesner she treat me that she will start deducting from my load for a no reason we entwr time in and out on 360 when drivers was loaded then she send that email and respond with the info with driver location then she enter in a system that he delivered the load which he didn't he don't have appt until next day and i told her that, then i send email asking why she close the load she said it was a mistake, i ask her to fixed no response i will call the broker and corporate in a morning about this why even give us option to enter times on 360 when someone mess with our loads with incorrect info olso when it comes to a payment we will get charge discount we should get free just because they enter time and incorrect info they are messing with our money plus incorrect info they enter not happy at all and not a first time this is happening .