Their absurd repair cost for changing a battery and a circuit board card for my two (2) irobot roomba equals the price of buying two brand new roomba robots, Just wish that the main office would understand that franchising repair shops without overlooking what they are doing with your customers, will just cause a faithful customer (owner of 2 roombas and one scubba robot) to look elseware when purchasing replacements, such as other robots (black&decker, Ilife). I filled two complaints with name, robot number and id, and if requested, i could mail the repair budget a got from your franchised repair chop in Panama.