To whom it may concern, Whenever I go to Iranian Hospital, i am facing the problem of this particular cashier her name is Balouch. She clearly doesnt know what she is doing. First, when my number was appeared on the screen i directly went to cashier c which is Balouch is in there. I stand there long time because the other customer is still there and i am waiting for them to finish whatever their concerns. I told balouch i will just sit there call me if you finish. Then i saw the customer left already i stood and gave her my qeueu number the other customer went to her saying this is his turn. Then Balouch told me why you didnt come when your number was called, i told her i was standing here since the number appeared on the screen. She was saying that i didnt come early that is why she called the next number. I told her that she can check the camera. Then she stop. Second, i was approved for direct speacialist. Sge entered in the system and issue me the receipt for GP. When I am going to my specialist, I noticed my receipt that I need to go to GP. I ran to cashier again because it is almost 7pm that my doctor is only until 7:30pm. I told Balouch to check my approved paper, then she said. Oh, this is for Doctor Ghasnavi. I told her why she didnt check this earlier she replied to me im not checking this approved paper only the small one. I told her this is the approved why you are checking the qeueu number paper. Third, I go to reception to know the cashier's name and how to file a complaint. Then one lady is complaining also the same reason i am complaining. That she dont know what she is doing and the qeueu is slow for her to handle. She is incompetent. She needs training for this. I hope the management will do the action. This is not the first time. This is everytime I am going to the hospital I faced this kind of problem. Her lack of knowledge. I hope the management will do action for this kind of matter. Thank you