After 2 weeks and multiple phone calls and chats I still do not have my package. I have asked repeatedly for a supervisor to call me and nobody has called me. The representatives tell me that my parcel shows it's coming the next day every time I call and yet no parcel. This company steals peoples parcels and claims they are lost or that they were given an invalid address. All you have to do is type in their name on the Internet and you'll see hundreds of complaints.