7 Sep, 2021 → by ClaimboUser299367
Complaint as a shopper
*SOLVED

1

While I was doing an order the customer (who I thought was a customer) phished me for my cell number. When I completed shopping for the order and was in the parking lot, a person posing as an Instacart employee called me and said that the person to whom I was about to deliver the order was scamming Instacart and that I was not to deliver the order and I was to uninstall Instacart from my phone and wait 30 minutes and start shopping again. I had no idea it wasn't an Instacart employee because I've gotten phone calls from IC employees while shopping before. While the app was uninstalled the scammer hijacked my account and emptied my earnings of $350. I called IC and reported this, and they told me to fill out a fraud form. The next day I was notified that my account is deactivated because I didn't deliver the order thus violating my contract with them.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Instacart you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.