My account was frozen for suspected fraudulent activity. NOTHING fraudulent was done, and to this date, I have STILL had no answers, no resolution & am in able to pay my cash on demand because I have no access to my account. I've made numerous calls, and even went to a branch office. No resolution.. no solid answers. I'm truly thinking they shut me down because my ssi (just 794 a month) doesn't matter. I've been a customer for about 5 years, without a single issue. Yet no on on this company values my business.