28 Jul, 2021 → by ClaimboUser511134
Appliance delivery / installation / haul away
1
Ordered a new stove and microwave. Received delivery confirmation email for 10a-2p delivery window. Took off work and waited. A little after 6 p.m., without hearing anything from Home Depot or their delivery service, I contacted Home Depot for a status update. After a 30 minute wait, I was informed the delivery service had encountered an 'issue' with the delivery before mine and they were now closed. I was asked to call back tomorrow to see when we could make this deliver happen. I said no thanks, and requested a full refund. I was told that part of my refund would be in 3-5 days, and the remaining bulk (over $1, 000.00) would be 7-10 business days. Home Depot took less than 24 hours after my order to remove the payment from my bank account, but apparently, putting it back would be too difficult. I will not be ordering anything further from Home Depot. Nor will my family, friends, neighbors, or co-workers. And hopefully anyone else reading this.