22 March 2021, I went into Hi fi Corporation Middelburg Mpumalanga to exchange a tv box after I phoned the Secunda branch within 14 days after I bought the item I told the lady that this thing gets so warm I am afraid that it might cause an electrical fire. She told me to bring it in when I have a chance. We do not have a hi fi corporation where I stay so I have to do a special trip Yesterday I thought I have to be in Middelburg I might as well take it with. I entered the branch and the assistant very politely told me that the manager is not in, he then phoned her and se said that she is weekend off and do not want to talk to the customer. I heard her Due to Covid we cannot just pop in at a branch, this is the second time I had a problem with merchandise I bought from Hi Fi Corporation - I will rather support Takealot, but I will make sure I tell everyone about my bad experience at Hi Fi Corporation Middelburg it is now clear to me why I was the only customer in the shop. This is not the JD Group motto as they put customer service first I wrote a review on their facebook page as well for everbody to see Adre [protected]