21 Jun, 2021 → by ClaimboUser583221
Cargo van rental

1

A seam in the roof of the van was torn open from a previous accident where it appeared the van was driven through a drive thru (damage to the upper corner of the van was noted in the pre-walk around inspection at the McHenry, IL Hertz rental location on 6/29/2021.) We had to drive through 8 hours of severe rain. When we arrived at our new home three of our four mattresses were soaked. We have had to throw out one of them due to mildew/mold on it. There is an incident report on file with the Hertz drop-off location at the Tyler Airport where Wilford took pictures and completed the incident report (online).We rented the Hertz cargo van to protect our belongings. It did not.
Helpfull? 0 votes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Hertz you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.