25 Jun, 2021 → by ClaimboUser45845
Lucio leather 3 seater lounge and recliners
2
Purchased 26/10/2020 at Harvey Norman Repos Cross. Went to clean it in June with the products from the care package and noticed peeling. Contacted Jodie Swanson who organized upholstered. He came scraped it and repainted . Told us to use towels and that medication caused it with perspiration added in. Received the report from Jodie that was the case. Nowhere does it say in the manufacturers notes does it say that. Since buying in Oct this would have been my fourth clean. I'm not happy as my last lounge suite chairs bought from Payneham Home Furnishings are still going after 40 years and are in pristine condition. I am disgusted with your products and decision and will be taking this to ombudsman Andrea Weaver 19 Dieckmann Drive Gawler East SA [protected]