I purchased a green dot card from Walmart in Raeford NC on 5/11/2021 and used my debit card and put 500.00 on the card and paid 1.95 activation fee I went to activate the card and it said the card had been activated was giving it to my driver went with my driver to use the card the card was declined. Called green dot and the told me to email them the front and back of card along with the receipt they gave me a case number. I received an email in 48 hours saying that they received the documents that I sent and told me to allow them 7 to 10 days I gave them 2 weeks never heard anything I then contacted them and I received a email telling me to contact them because they have completed there research and to contact them after 3 days i was finally able to get someone and they said that my refund would be issued and to allow 4 to 6 weeks it's not Aug and I have not received anything I contacted them today 8/11/2021 and they rep told me that they stated they was not issuing me a refund after tell me 2 months ago they were. So I was very upset the lady told me to go to my local police office. Green Dot is a scam company and walmart is to because they allow them to sell the card with all these complaints and they do nothing. I did contact walmart but they said they could not do anything. I am very upset. I not going to let this go because I need my money!!!