Today I called local Optical store spoke w/Alexa at 352-291-**** and told glasses were ready for pickup. Told her I picked 1 pair but second pair was broken during adjusting same day 7-24. She said nothing in system about broken glasses just glasses picked up which was different from what was said first.. she then stated both...
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Save yourself the headache. Got both of our glasses wrong. Mine were wrong a second time and I could only see very blurry. The manager told me they could not make my prescription; that they tried and failed both times, so they were not going to try again. She asked for…
Original review updated by user Jun 12, 2021 I was incorrectly quoted for my contact exam and when I mentioned it the manager when she tried to charge me 150% of that quote, she was rude and told me they dont give quotes but thats literally what I was given which is why I scheduled the exam....
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Today, 10/9/2020, I had a routine appointment to have my eyes check. However, my current glasses was loose, and therefore, I asked to have them tighten. When the receptionist went to tighten them, she cracked and broke them. When I broke it to her attention, she got very angry and became argumentative to the point that I...
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My Husband and I both went to Optical Outlet and had eye exam and bought a pair of glasses and spent $719.94 total. It took several weeks longer to get them, because of Covid-19 they had the glasses mailed to them and then to us. When we finally got them my Husband…
