I lost my job due to no fault of my own in April 2021 (not COVID-19 related) and meet all of the qualifications to receive UI benefits. My last day worked was 4/23/2021. I filed for UI benefits on 5/4/2021 and registered on the GA employment site as directed. That same day I received email confirmation that my claim was received. When I checked the status of my claim it read, " Your eligibility is pending a determination. Check back in 48 hours." On 5/30/2021 I received an email directing me to confirm my identity at ID.me which I promptly did. Today is June 14. I have checked my status every 48 hours... 26 times! I have received no further communication from the DOL. To date, my former employer has received no communication from the DOL! I have been without a paycheck for 4 weeks now. I am diligently searching for work and to date have received no offers. I WANT to work, but until then I must rely on UI benefit for my living expenses. I have tried to contact GA DOL and my employment center (Gwinnett) only to receive the same message - no one available to help at this time. Leave a voicemail. I have left several. No replies. What, if ANYTHING can I do to expedite the process? Just tell me and I will. Is there NO ONE I can contact who will actually ANSWER the phone and provide some insight as to the delay? Do I need to go in person to one of the career centers (assuming one is open)? I realize my story is not unique and that there are those who have been without a source of income longer than I have been; however, that does not change the fact that I have no income. I have paid into this system and I expect to receive the benefit if and when I need it. That is the definition of "insurance."