Purchased new freezer in August 2020 from Topline Appliances in Melbourne, FL. It was delivered on 8/21/20 at which time the door handle did not fit . On first service call, Technician, Cory could not attach handle, ordered new screw which were sent to my address. Second service call, Cory could not attach handle, ordered new handle and screws. Third call he said he would have to order new door. Weeks later new door was left at my front door. It was a very large, heavy package and I was unable to get it to garage. ( I am an 83 yr. old widow) and had to get neighbors to move it. Cory once again came to install door and did not have a tool he needed to move Temp indicator so door was again boxed. He told me he would borrow the tool from another technician and would come back as soon as he got it to do the job, not to bother with scheduling another appt. it would only be a few days. One month later, door still in box .Cory-- no show. Please do not send Cory again, he is not truthful or competent.