I have been using geek squad for several years now. Now that a new service plan is out suddenly I was not notified that my plan was expiring not even by email. The last time i used the service was February 19th and the plan expired February 26th. I was not offered a renewal on the phone and neither received an email. Today I chated with an agent only to find out the plan expired and I can not renew. I called customer service asked for a supervisor and was hung up on. I do not need the total plan. I live out of the country and no one is coming to my house etc. How can I renew my contract? I can go back in my email from Geek Squad three years see all renewals except this year. Now the service has gone from 99.00 to 199.00. Most of the services the new contract offers I can not use.