1 Jan, 2018 → by ClaimboUser216887
grinch stole my discount
1
Grinch at it again…Frontgate catalog arrived stating “SAVE 20% on Everything”…small print “details inside”. I looked for the details to no avail. Went on line to place my order. Entered the “invitation code”. No discount. Tried again…no discount. Called customer service and was told her catalog “Christmas Magic” did not have the SAVE 20% on Everything on the cover. Asked her if she wanted me to scan the cover and send to her as proof. I asked for her supervisor and she did not pass the call forward. She stated that she would try placing the order, she did and I still did not get the discount. She asked me if I wanted the item and I stated not without the discount. At that point I was frustrated and was looking for an outlet to rant…hence this posting. I must say I am truly disappointed in Frontgate.