I purchased a jacket from Foschini Brooklyn Mall on the 19 May 2021 and have only worn the jacket about 10 times and the seams are fraying and have come apart. I live across the road from Foschini Irene Mall and when I went to exchange or obtain a refund they advised that I must go to the Brooklyn Branch which is very far from where I live and the only reason I bought the jacket at Brooklyn Mall is because my son was playing a tennis tournament in the area that day i.e. I do not shop at Brooklyn Mall and ask why must I be inconvenienced to go all the way to Brooklyn Mall when this should be rectified at a branch closest to me or of my convenience. Regards Karen van Deventer Cell: [protected] TFG Account Number: [protected]