1 Jan, 2018 → by ClaimboUser168251
harassment /not honoring the policy of insurance
*SOLVED
2
WERE DO I START !!! It all started on Jan 15 when i had an accident at work... I contacted EASY HOME to advise Them about The event and had told Them i was put off work until my physio was done... OK my account wasn't up to date but i fixed That problem... Since day one EASY HOME had all my doctor's papers and didn't do noThing about it cause i had an issue to fix and was done... On march 23 my account was fine and up to date ...(its only normal ppl can run into some financial problems) I get a phone call on march 24Th saying That The doctor's paper weren't VALID.!!! I Don't understand how a DOCTOR'S PAPER WITH SIGNATURE AND LICENSE NUMER isn't valid... I was informed That EASY HOME was gonna received papers for my doctor to sign ... NO PROBLEM... IT TOOK 6 WEEKS FOR THEM TO GET THESE PAPERS...ONCE again my account was up to date on April 6 still no papers had arrived... I get a phone call from JOSEE CLERMONT ... nice at The beginning Then ... when you explain The situation cause she just arrived at That store... she called me a ROBBER ... ON WELFARE ... LIER... I CALLED HEAD OFFICE RIGHT AWAY ... NOW apparently They say to never had receivedd my papers from Jan 15... IT'S ALL LIES ...A mister ROBERT TANGUER too photocopies of all medical records... I DON'T KNOW HOW A STORE CAN LOSE SUCH IMPORTANT PAPERS LIKE THAT ... NOW ... Today i get a phone call from APPRENTLY a manager There( managers at This store come and go every monTh)...His name is SEBASTIEN... All calm tells me " well we have to take an arrangement for The items..." I ANSWERED him "well right now its The head office dealing wiTh This file"... LAUGHED IN MY FACE AND SAID" THATS WHAT YOU THINK... ILL GIVE YOU TILL MONDAY IN YOUR OWN LITTLE FANTASY WORLD TO GET BACK TO ME OR ILL SEND THE COPS AT YOUR DOOR..." Now Monday morning ill have to make anoTher complaint against This manager SEBASTIEN... I've had enough wiTh The harassment everyday and calling PRIVATE Thinking That wiTh The number of The store we don't answer...(This Montreal store had got to stop harassing ppl and Thinking my treating ppl There gonna get There way...) THEY NEED TO KNOW THAT HEAD OFFICE IS HIGHER THEN THESE LITTLE ### STORES ...