ROSA IBARRA AUG 9TH RUDE CUSTOMER SERVICE BY SHANIECE AT 5:26PM DYSON CANADA CUSTOMER SERVICE CALL CENTER. I bought an AM07 black and it did not work for over 1 year now. I've been calling to have it fixed or replaced and the fan was out of stock of course my warranty is going to expired, i called to ask if the fan is back in stock but the rude customer service lady named Shaniece says to me with a slang language "when did ya AX for a replacement?" (where is THE Dyson reputation?) i told her many times, but its your guys fault i dont have a replacement by now as you guys never did until now. She told me i would have to pay for a new fan that they will no exchange it for me. I should have known by now but i decided to give another chance to Dyson as their products are great when they work... So i bought a TP04 fan, and guess what a triangle with a warning sign comes up... So not only i got stuck with 2 machines that dont work, i have to tolerate the rudeness of someone clearly not happy working for the company someone inconsiderately, aggressively or deliberately offensively. Please review the call that occur on Aug 9th at 5:26pm 2021.