29 Apr, 2021 → by ClaimboUser939244
High energy

1

In March you came out and put in a new meter and my electric bill went up to 638.00. I do not see how this is possible I contacted your customer service and they were just like this is what it is and this is all we can do. I believe that my meter was ready and once you installed the new meter you did a manual read and it double my bill. I cannot afford to pay bills like this as my husband is on disability. And I am seeing this more and more that you have gouged people even one person I know has a vacant house and you did it to her with nothing running in the house. I would appreciate it if you would slash this bill and credit my account and give me my money back.
Helpfull? 0 likes

Post your comment:



Do you want to help? Probably you've just been in a similar situation, know the solution and want to help? Perhaps you are just a kind person who has advice on the merits. Please write your comment — you can do a good breed.

If you are actual Representative of Duke Energy you can contact the user using the comment form and help resolve the situation. The user can always mark his complaint as "resolved". Maintain your brand image, it is FREE.
Copyright © 2024 CLAIMBO.COM. All rights reserved.