12 Aug, 2021 → by ClaimboUser159242
Delivery of Online Purchase Item #[protected]

4

Hi Courts Team, I would like to complain for your system as well as your delivery team today 05-Aug-2021. First, at my Invoice or when I order this item online, I did state my shipping addressee is my name then company name. But when I called your Customer Service, she said there is no company name at your system or at delivery address stated. This becomes issue when the delivery team cannot find my office, because the building security guard only know my company name (of course not my name). Second, your delivery team did call me, but never tried to message me. Nowadays there are many scam calls so that I am scared to receive calls from unknown numbers. Please understand this. Please inform your delivery team also message the recipient besides calling. Now the more disappointing me that my item will be only delivered next week. It is very dissapointing service from Courts Singapore. I will complain this online if there is no positive respond or at least deliver my item by tomorrow. Thank you for your attention.
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