My CIMB got blocked, day after I deposited my money. I called their customer service and I had put in do not worry mode, as the person I have talked to told me, that money would be transferred back to my gcash within 10days... its been 6weeks now, customer service have asked my identification and I did sent them everything they needed.. and now they wanted to me to do more steps... of getting a Philippines ID even I have told them I am in USA, and that is all the ID's I have, it is all VALID... and the same name as when I signed up for my gcash... all I want is to get my money back, I do not care if I am not elible, atleast have a decency to return your customers money before blocking them out... this is beyond the worst experience I had with banking... and I won't never do or recommend this bank to all my friends and families.