13 Jul, 2021 → by ClaimboUser918201
Eta of a car order

1

Hi, I ordered my Camaro in February 2021. Because of the chip shortage, it has been delayed. Ok, no problem. However, there have been at least 5 changes to the ETA since then and now the car is completely built and put in a lot awaiting the chips. This car will be delivered to Florida. I live in Connecticut. I have planned a special trip to visit family and drive back. It is Summer and many friends and family are planning around this particular plan... This is ruining my summer. Things are being held up because I keep thinking it will be ready any day now.. If Chevy would give a realistic time frame I could at least plan around that. If this will be available by Christmas that would be fine, but just please tell me this. Why the big mystery? There is no way you can tell me that they have no idea when this will be ready. I am sure they have an idea, a ballpark, a guesstimate... something!!! My problem here is the courtesy, not the delay. They should be telling people the information. Waiting on pins and needles thinking it will be ready any day now is unforgiving if the reality is more like a few months from now. What happened to common courtesy and customer service? I feel like Chevy is just a money machine and nothing else. Is this the correct way to treat your customer base or am I off-base here? My VIN is: 1G1FC1RS2M0138097 I would really like a realistic time frame for this. Thank you. -Dave Streicher [protected] [protected]@gmail.com
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