I was interested in buying a car for my other home in Florida. I have spent hours on the phone your chat room for over a week. As a retired new and used car dealer I saw Car max from its inspection over 15 years ago I realized that was the new future for the auto industry, in fact the reason I sold my dealership. My attempts to buy a car from car max was a disappointment. I communicated with no less than four associates got approval notification and instructions. I attempted to communicate telephonically but was put on hold for over two hours. My contact by your chat was even much more frustrating. By the time I would type my response the sender time me out, gave my contact information but as of this time I have never been contacted. The system fail a 70 year old college graduate. If interested in doing business with me I can be contacted at [protected]@gmail.com [protected] my name is Patrick Rooney.