1 Jan, 2018 → by ClaimboUser890856
replacement parts from carid
1
I ordered a replacement mirror for the passengers side of my car. The part shipped late and when it arrived that packaging was torn up and very dirty. After I opened the parcel I instantly notice that they had sent me the wrong mirror and sure enough on the box there were two different part numbers. I called customer service which the proceeded to tell me I was wrong until I sent in pictures to prove I had been sent the drivers side mirror instead of the passengers mirror. They were very slow to process my claim and then asked me to break the part which involved shattered glass. I have done everything they have asked and still have not received the correct part that I paid for. I would not recommend this company to anyone after the way I have been treated.