March 31, 2021 I lost all of Bell's service from 9:15pm to 5:05pm on April 1st. I made numerous calls with no satisfaction, each time I called I asked to speak to a supervisor or manager, and seems that there are none, as I was not able to speak to anyone higher than the Rep who answered. The service I received was unacceptable, I was lied to as different Reps advised me a tech would be out the next day. (I was given 3 different times that the tech would arrive) I had to go quite a while without service, I had to cancel 2 appointments April 1st, believing a tech would be coming to my home. I changed my TV Service to Bell back in December 2020, and have had problems with my cable since, the cable box was replaced once but I am still having problems as it constantly freezes.