28 May, 2021 → by ClaimboUser409740
Advertised car unavailable, then mysteriously sold without making it to the car lot.

1

On Wednesday, May 25th I scheduled a test drive for a 2005 Honda Civic. When I arrived, the salesman did not show to work. The next salesman was unable to locate the vehicle. I left and contacted the sales manager, Andrew Whitney. I was told via email that the car was being serviced and that I could return and he would have the car waiting for me to test drive. This car is currently at our second lot going through reconditioning. From Mr. Whitney "Let me know when you and your son would like to come take a look at it and I will have it pulled up front for you." My son scheduled an appointment for 5/28/2021 at 9:30 a.m. When we arrived we were told that the car would be ready at 11:00 a.m. I asked to speak to a manager. He stated that they were waiting for parts and the car would be ready for a test drive at 11:00 a.m. He concluded the conversation with this statement, "I just found out that the car was sold this morning". I am not quite sure why the manager made lied in such a blatant manner. Because my son and I are minorities, because my son is Autistic, or because he was aware that they were failing in several areas, communication amongst staff and management?
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