I ordered the Navi sectional in Chestnut, half was Chestnut half was Smoke when it was delivered. I complained to service and they ordered a new sectional to be delivered Oct 22, a month, okay I can live with that, I asked to change the colour to Smoke, the service person told me they couldn't do that without charging me a 10% colour change fee, seriously, you delivered two different colours, I have to live with that for a month and you want to charge me $170 to change the colour when you're reordering the sectional anyway because of your mistake? Terrible customer service. I won't be suggesting anyone shop there.