To Whom it may concern, I have been trying for months to pay a closed account. I have talked to 4 of your customer service people and billing and managers. They all tell me that they will send me a bill for the closed Optimum account. I was supposed to get a bill in 7 to 10 days, which I never received. I wait 14 days just encase the mail was slow and then call your customer service people again. Here is the point: do you want the money or don't you? Before I will send hours on the phone with no results again, I will put the money in escrow. The amount is over $10,000 Daniel L. Miller S/S last four 7762