6 Sep, 2021 → by ClaimboUser566856
Elka Store
1
I have ordered 3 times bed sheets. First one was 1 bed set, second time was 2 bed sets and last time i ordered 3 bed sets from ELKA STORE. They Only sent my last order which is half of my order. I waited for months they didn't send it or gave me information or refund of my first and second orders. I sent hundreds of messages. They have the information that I didn't get them but they don't refund my money. They are telling me to get in touch with post office knowing i have no information about it i do not even know the name. Track information says "delivery canceled order returned". Which means they got my orders back. But they dont pay my money back, they dont even answer my questions properly. Neither they send my orders. I am sick and tired of having this problem for a month. I am very fond of ali exprees i like shopping from there and i am content with all products and sellers except ELKA STORE. Please help me get my money back and investigate these unprofessional people. Thank you!