Coordinated moving crew with set date &;;; time 1st internet reservation ( west side Erie ) a) went to pick up ( noon 3/24 ) = denied b) no record - have to contact ( corporate ) Desperate on time 2nd internet reservation ( east side Erie ) 3/24 a) went to pick up later ( 6:30 pm ) = denied b) no record - have to contact ( corporate ) c) Sorry: Think ( bait and switch ) we have another smaller available but need insurance Now being under a time crunch - rented