Update by user Jul 12, 2021 They cannot fix the problem so I am going with LV Net. Original review updated by user Jul 12, 2021 Tried to get my internet service fixed for 13 MONTHS...........and still my internet service still sucks! For 13 MONTHS THEY KEPT SENDING A TECHNICIAN HERE ALMOST MONTHLY and they cannot find any problem in my house. They said it is outside. They said they are working on it. For 13 Months! I gave them every break in the book and now I am done with Cox Internet. DO NOT DEPEND ON COX INTERNET SERDO User's recommendation: DO NOT RELY ON COX INTERNET SERVICE! I WARN YOU!