28 Feb, 2021 → by ClaimboUser154194
Not refunded for deposits and got charged candle woods bill amount to IHG
3
I stayed at candalewood suites in conway arkansas on 2/19,2/20/2021, they charged me 25$ on 19 and 28.29 on the 20th, for deposits, which they claim I owe nothing and they have released, but I still have not got it reimbursed back on my credit card. The manger will not help me and refused to give me the district managers number. I have called and opened two different cases through candlewood and IHG and still have not got any help or refund yet. This is 2/28/2021. User's recommendation: At this point I do nor recommend. I have gotten no kind of respectful or helpful customer service.