I made an order on Jan 28,2021.with Bloomingdales .com. The payee is Pitney Bowes Holding for THB 44,748 and cancellation was made on Jan 29,2021. The payment was charged immediately although Borderfree said that it will place authorization on customer account and charge after shipment. The problem is that Borderfree canceled my order and it does not return money. Bank can not help because its process is not placing authorization but it had already been charged. Moreover, borderfree have never answered my email. It has been more than 10 days since the cancellation but I still have not received the refund money. I wish to know the general procedure for the matter. User's recommendation: Do not use Borderfree.