On July 16, 2021 I placed an order for are hot water heater that is leaking. As of July 26, 2021 they still have not found a contractor to fix it. I've asked for a contract the last four months and still have not received a contract. I need it to see what options I may have. I live in the county in West Texas and the big cities are 60 to 100 miles away. Don't buy a AHS contract if you don'tr live in a large metro area companies avai User's recommendation: don't buy a AHS Contract if you don't live in a greater metro area, they won't fix your brockin system unless you pay up mfront and try to collect a reinbursement later.