16 Mar, 2021 → by ClaimboUser896489
They stopped supporting Norton Utilities and activating online legitimate perpetual versions of this program
1
After several years using a Norton Utilities license for three computers, acquired from the Symantec / Norton website, the company stopped activating the product online, preventing its use. It is a perpetual license, acquired with a receipt, which has always worked. Upon contacting the company's support, the attendant informed that they no longer support this product. That I should complain about in a user forum. It really causes indignation to hear this. I am not asking for use or new version support. Only that I have the right to use what I paid. Not activating a legitimate product, purchased and with a receipt, to force the purchase of a new version, is unethical. Bad conduct with client. I will never buy any product from this company again. I encourage other people not to do it, too.I have been a user for 28 years, since the first versions of the product. I expected more from this company. I will systematically contraindicate it to friends and colleagues. Be careful when purchasing perpetual licenses from this company. Prefer companies that are serious and committed to customers. User's recommendation: Avoid buying perpetual licenses from this company. Prefer companies that are serious and committed to customers.