18 Jun, 2021 → by ClaimboUser734326
Lack of anything close to customer support

1

ORDER SEVEN PRODUCTS FROM WOMAN WITHIN. RECEIVED SIX ITEMS NOT SEVEN. SPENT A TOTAL OF 110 MINUTES ON HOLD WAITING TO GET THIS RESOLVED. FINALLY ACTUALLY SPEAK TO SOMEONE TODAY WHO TELLS ME THEY'LL MAIL ME AN AFFIDAVIT TO SIGN AND RETURN AND THEY'LL INVESTIGATE. INVESTIGATE WHAT???? MAYBE TALK TO THE EMPLOYEE THAT PACKED IT FOR SHIPMENT. CUSTOMER SERVICE, HRLL User's recommendation: BUT ELSEWHERE.
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