14 May, 2021 → by ClaimboUser183498
Does not stand behind warranty!

1

We bought a driving mower because my husband is disabled. A bolt broke and is under 2 years old. Craftsman refused to stand by their warranty. The customer service rep "Sam" became heated and was raising his voice at my husband. He also refused to tell us his last name. My advice buy a John Deere. User's recommendation: Beware, buy from another company.
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