9 Aug, 2021 → by ClaimboUser821719
Account restricted without reason
1
Original review updated by user Aug 09, 2021 My account was restricted before I could even sign up.I entered my name, phone, email, and driver's license. Shortly after, I was told my account was restricted to contact customer support. I reached out to support via chat, and they were useless. Had me waiting for over 20 mins to tell me that I will need my account escalated, and an email will be sent out after my case has been reviewed. 24 hours later, I got an email confirming my account was restricted with a list of possible reasons. I never used the service, so I couldn't have violated any policies, I was not asked any personal details to verify myself, hence a failed background check is not possible. I do not have any known issues on my driver license, and lastly, if I could not create an Account what triggers were flagged? User's recommendation: No, I will not recommend this company.