well I called so many times plus waiting on hold for 2 to 3 hours so I my certification yesterday after waiting over 60 days for the wrong amount at lease almost $200 less then what they own me. I tried so many time to get in touch im getting all-time of bull reply if and when i get someone I will book because i have no choice but between them and vacation to go run around each time waiting almost 2 hours each time on hold is so rude and wrong i have called over 20 time each time over 2 hour hold still cant get right around User's recommendation: book elsewhere not treated right.