Update by user Apr 10, 2021 Company fixed the issue and I have been provided with full refund. quick answer. try finding solutions. rapid refund. Update by user Apr 10, 2021 Hello,Finally EaseUs have accept the refund. They answer very quickly, and try to find solutions.I change the review.Thank you Best regards and take care. Original review posted by user Apr 07, 2021 Hello, Never order : 14869****. I am disappointing because i bought only one month license to help one of my Neighbors in Febuary I am an IT guy, and i take care when i subscribed to your license if i had to check some cliking box to avoid auto-renewal. As i do directly from the software install on my pc, this is why certainly i don't see this option i just want my money back please. i don't need to use your software again... I already disativate auto-renew on your web portal, but please this is not fair to again money. Can you refund me. Regards, Olivier LE MAIRE