28 Aug, 2020 → by ClaimboUser542632
THIS COMPANY SUCKS- Scammers
1
I ordered 3 or 4 wigs. Paid extra for shipping. No problem- or so I thought. A week later I was still waiting for my order, or even a tracking number. I tried calling- its only a voicemail that hangs up on you. I sent them a nice email letting them know that I will have to report them to my credit card company. They responded after receiving that! Lol. They said, Well, the item is not in stock. So I decided to take the items off that were not in stock. I missed out on a $23 express shipping that I had paid for. It still took AN EXTRA WEEK after they claimed they shipped it out for me to receive it. They hadnt sent me any tracking info, either, after claiming they sent it. I will not order from this company again. A bit of advice, Ebonyline. Contact your customers to inform them that all wigs are out of stock. Stop taking peoples shipping money. Have a phone line with actual humans that customers can call. User's recommendation: DO NOT BUY FROM THIS SITE!!